Virtual Desktop disconnecting

Disconnecting from a Session¶

Disconnecting from a Virtual Desktop¶

You can disconnect from a virtual desktop session and return to the OSD by either of the following options.

• Pressing Ctrl+Alt+F12 which requires the Enable Session Disconnect Hotkey enabled in the advanced options on the AWI Session page.

• Pressing the devices Connect/Disconnect button.

Disconnecting from a Remote Workstation Card¶

If you are in a session with a PCoIP Remote Workstation Card and if the Zero Client AWI Power Parameter Remote Host Power Control is set to Hard Power-off only, the zero client connect/disconnect button will display the Zero Client Control Panel to control session disconnects. If the Remote Host Power Control is set to Power-off not permitted, the zero client connect/disconnect button will initiate a connect or disconnect of a PCoIP session.

To make a selection, tap the Connect/Disconnect button to toggle between options until the desired one is highlighted, then wait for the four-second countdown to complete.

If you have installed and configured the Remote Workstation Card Software on the host computer, additional keyboard functionality is provided, allowing you to:

• use the up/down arrow keys on the keyboard to highlight the zero client control panel desired option, and press Enter to make the selection.

• use the keyboard number keys [1, 2, 3] that matches the control panel option to select it immediately.

• use the Ctrl+Alt+F12 shortcut sequence to display the zero client control panel.

To ensure full functionality of the keyboard when in a session with the Remote Workstation Card ensure all the following settings are made.

• On the zero client, the keyboard must be recognized as locally connected [not bridged].

• The Host Driver Function is enabled on the Remote Workstation Card firmware.

• The Enable Local Cursor and Keyboard feature is enabled on the installed Remote Workstation Card Software for Linux or Windows on the host computer.

• The Remote Workstation Card Software for Linux or Windows is installed on the host computer and the Enable Local Cursor and Keyboard feature is enabled.

• [Optional] Enable Session Disconnect Hotkey must be enabled in the advanced options on the Session page to enable the Ctrl+Alt+F12 shortcut sequence.