Khắc phục lỗi windows media player cannot play the file năm 2024

Khi tải phim từ internet, các định dạng video thường là MKV, FLV, hay AVI. Đa số đều là định dạng mà Windows Media Player không hỗ trợ. Điều này giải thích tại sao Windows Media Player không xem được video flv và người dùng thường nhận thông báo video không thể xem được.

Để khắc phục và sửa lỗi khi Windows Media Player không xem video, bạn có thể tham khảo các bước thực hiện dưới đây.

Khắc phục sự cố khi Windows Media Player không thể xem video

Khi mở định dạng video mà Windows Media Player không hỗ trợ, giao diện phần mềm sẽ xuất hiện như sau.

Thực tế, đây là thông báo cho biết Windows Media Player không hỗ trợ định dạng file này.

Chỉ cần tải về và cài đặt bộ K-Lite Codec Pack phiên bản mới nhất. Nếu không biết cách, bạn có thể tham khảo cách cài đặt K-Lite Codec Pack mà Mytour đã cung cấp.

Sau khi hoàn tất cài đặt, bạn có thể sử dụng Windows Media Player để xem video như bình thường.

Mytour đã hỗ trợ bạn khắc phục sự cố khi Windows Media Player không thể xem video. WMP là trình chơi đa phương tiện linh hoạt, nhưng nếu không muốn sử dụng nó, bạn có thể tham khảo bài viết về cách cài đặt KMP, một ứng dụng hỗ trợ xem video HD chất lượng cao mà chúng tôi đã cung cấp.

Nội dung được phát triển bởi đội ngũ Mytour với mục đích chăm sóc và tăng trải nghiệm khách hàng.

If Windows Media Player is unable to play certain files that it can't even read, you can try the following solutions to resolve the issue:

Update Windows Media Player: Ensure that you have the latest version of Windows Media Player installed on your computer. Microsoft periodically releases updates that address compatibility issues and improve functionality. You can check for updates by following these steps: a. Press Windows key + I to open the Settings app. b. Click on "Update & Security" and then select "Windows Update" from the left sidebar. c. Click on "Check for updates" and allow Windows to search for and install any available updates.

Install necessary codecs: Sometimes, Windows Media Player may lack the required codecs to play certain file types. Codecs are software components that encode and decode audio and video files. You can try installing a codec pack such as K-Lite Codec Pack or VLC Media Player, which includes a wide range of codecs and can enable Windows Media Player to play various file formats.

Convert the file format: If the file format is not compatible with Windows Media Player, you can convert it to a compatible format using a third-party media converter software. There are several free and paid converters available online that can convert files to popular formats like MP4 or MP3, which are typically supported by Windows Media Player.

Try a different media player: If Windows Media Player continues to have issues playing certain files, you can try using an alternative media player such as VLC Media Player or MPC-HC. These players have built-in support for a wide range of file formats and codecs and may be able to play the problematic files.

Repair or reinstall Windows Media Player: If none of the above solutions work, you can try repairing or reinstalling Windows Media Player. Here's how to do it: a. Press Windows key + R to open the Run dialog box. b. Type "appwiz.cpl" (without quotes) and press Enter. This will open the Programs and Features window. c. On the left sidebar, click on "Turn Windows features on or off." d. Scroll down and locate "Media Features." Expand it. e. Uncheck the box next to "Windows Media Player." f. Click "OK" and wait for the process to complete. g. Once done, restart your computer. h. Follow the same steps to re-enable Windows Media Player, checking the box next to "Windows Media Player." i. Restart your computer again.

Readers help support Windows Report. When you make a purchase using links on our site, we may earn an affiliate commission.

Read the affiliate disclosure page to find out how can you help Windows Report effortlessly and without spending any money. Read more

A lot of people still love to use Windows Media Player as their go-to player, but many users reported Windows Media Player cannot play the file error while trying to play certain files.

The full error message sometimes reads: Windows Media Player cannot play the file. The player might not support the file type or might not support the codec that was used to compress the file.

While the error can be due to a variety of factors, the solutions are not far off, as we will show in the next sections of this article.

Why Windows Media Player Cannot play the file?

The major reason for Windows Media Player cannot play the file error is the lack of the required codec to play the intended file. For instance, OPUS files may not open because they’re not supported.

In some cases, this issue might be because you selected the wrong device to play it. Lastly, if Windows Media Player does not support the file type you want to play, you are likely to get this error.

1. Wrong audio device fix

1. Launch the Windows Media Player, right-click any space there, and choose Tools > Options.
2. Click the Devices tab at the top and select Speakers.
3. Now, select Properties.
4. Next, click the dropdown under Select the audio device and choose your preferred audio device.
5. Finally, click the Apply and OK buttons to save your changes.

Windows Media Player cannot play the file error can occur if you select the wrong device to play your file. The solution to this is to change the device from the app setting.

If interested, check out this guide to learn how to convert M4A to MP3 on your Windows computer.

2. Download codecs

1. Right-click any space on the Windows Media Player and choose Tools > Options.
2. Click the Player tab at the top.
3. Now check the boxes for Connect to the Internet and Download Codecs Automatically.
4. Finally, click the OK button to confirm your settings.

Also, you can configure protocol settings.

1. Repeat Step 1 in the solution above and select the Network tab.
2. In the Streaming protocols section, select all the protocol check boxes at hand.
3. When you’re connecting to a server running Windows Media Services, your Windows Media Player attempts to use all the selected protocols.

The Windows Media Player can help you download the codecs automatically. However, this option might not be available on the latest versions of the app.

So, if you can’t find the Download Codecs Automatically option, you will need to download the K-Lite codec pack.

3. Registry fix

1. Press the Windows key + R, type regedit, and hit Enter to open the Registry Editor.
2. Locate the following registry key: HKEY_CLASSES_ROOT\CLSID{DA4E3DA0-D07D-11d0-BD50-00A0C911CE86}\Instance{083863F1-70DE-11d0-BD40-00A0C911CE86}
3. Ensure the following in the right pane:
   • CLSID has a value of {083863F1-70DE-11d0-BD40-00A0C911CE86}
   • Merit is set to 00600000
   • FriendlyName is set to DirectShow Filters
4. If any of the above values are wrong, just right-click the key, select Modify, and enter the appropriate value.
5. Finally, close the Registry Editor and restart your PC.

Read more about this topic

• Microsoft released Windows 10 KB5034843 with new changes and improvements
• Motorola and Lenovo will soon bring Smart Connect tool for management
• Microsoft fixes the POPCNT bug, big relief for MS Store app users on Windows 10
• Is this the fastest Windows installation ever recorded? Yes, all it took was 104 seconds
• KB5034763: Apps & Task Manager are not opening anymore? Here’s what you can do

In some cases, this problem can occur due to wrong values in the registry. The solution to this is to correct these values and restart your PC.

4. Try using a different player

This error can also occur if the file you are trying to play is encoded. In this case, the Windows Media Player simply cannot play the file, and you need to use another media player for Windows 10.

It should be known that the affected media files include files that have the following extensions: .3gp, .3g2, .mp4, .mov, and .adts. Use the appropriate codec when playing these files.

Thankfully, there are various options available. So, you should not be short of quality ones to use.

With this, we can conclude this detailed guide. We believe you have the right information needed to fix it now, and you only need to follow it carefully.

If the Windows Media Player stopped working on your PC for some reason, check our detailed guide to fix that too.

Feel free to let us know the solution that helped you solve this issue in the comments below.

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies -- AI and DNA computing in particular. Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.