Lỗi the trial license of your connection partner has expired năm 2024
Do you want to install a product, but the Creative Cloud desktop app prompts you to Try or Buy even though you already have an active subscription? Learn how you can resolve this issue. Show
Troubleshooting steps for teams and enterprise usersTo resolve the trial or license expired error, try the following solutions in the specified order until the issue is fixed. Solution 1: Sign out and sign back in
Solution 2: Sign in with a different profileAdobe profiles are set up when you have multiple Adobe plans (including at least one business plan) associated with the same email address. If you choose a profile that does not have the licences, you see a trial prompt.
Solution 3: Launch product from Creative Cloud desktop app
If the Operating System's hosts file is incorrectly configured (hosts files map host names to IP addresses), your computer can have trouble connecting to Adobe's licensing servers. To solve this issue, remove Adobe-related entries from the hosts file. . Solution 5: Restart Credential Manager or lock and unlock Keychain Access
Solution 6: Remove Adobe Intermediate CA and Adobe Content certificates
Solution 7: Remove Adobe User and Adobe App certificates
Troubleshooting steps for teams and enterprise administratorsIf you encounter a trial or license expired error, even after performing the , try these steps in the specified order. Solution 1: Ensure that the license is assigned correctly (named user licenses only).Solution 2: Allow access to appropriate network endpoints.Ensure that you have allowed access to appropriate network endpoints in your environment. For a detailed list of network endpoints that you must allow, see Adobe Creative Cloud Network Endpoints. Solution 3: Check your proxy settings.Solution 4: Check your firewall and Antivirus settings.Join the conversation
If you have any questions or observations around the topics, concepts, or procedures described in this article, join the discussion. |